Call service
Domestic phone number: +36 40 24 00 24 (local call rate applies)
Calls from abroad: 00 36 1 224 9698
Business hours: 8 a.m. to 6 p.m., Monday through Friday
Customer Service
Address: H-1027 Budapest, Csalogány u. 9-11.
Business hours: 8 a.m. to 5 p.m. Monday through Thursday; 8 a.m. to 4 p.m. Friday only
Fax
Clients (administration of Student Loans): +36 1 224 9671
Business fax (only for the business partners of the Student Loan Centre): +36 1 224 9670
Mailing address
Diákhitel Központ Zrt. 1996 Budapest
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The Student Loan Centre operates an independent Complaint Management Department to investigate any complaints related to the student loan programme. If you believe our Company has acted in violation of any law with regard to a Student Loan or acted contrary to the contract terms, please let us know a.s.a.p. in writing to the following address:
Diákhitel Központ Zrt. – Panaszkezelési Osztály 1996 Budapest
We inform each person who submits a complaint about the outcome of our investigation in a short period of time.
